“What sorcery is this?”
Asked a HOD. He was having some troubles managing one of his staff. How he described the situation sounded serious so we decided to invest in a professional counsellor.
So after the employee had a session with the counsellor, she was far more better and more energetic at work. The HOD was wondering what magic was performed.
It no magic or sorcery. A lot of companies are investing in this – most known it as EAP – Employee Assistance Program. Some people are just not comfortable talking with someone they know especially their bosses or HR. They fear being judged. They fear being labeled as ‘problematic’ or ‘ weak’. So they prefer to speak with someone with more privacy assured, hence enters EAP.
All these EAP counsellors, they are professionals. Some of them are even trained psychologists. They are trained to assess the person’s situation, make the person feel at ease to share & provide counselling accordingly. And after every session, we do see in the employee’s productivity and energy level.
Hmmm… perhaps it’s truly their magic touch after all.
Bimbo
