I have a confession.
Throughout my 20 years in corporate, I never paid much attention to SOCSO benefits. I suppose I was fortunate because I never really needed to (knock on wood).
In fact, I was only actively involved once. Back in 2004, an employee fell down the stairs and broke three toes (I know… ouch!) while walking to our office to submit her timesheet, and I assisted her with her SOCSO claim.
Subsequently, I became a branch manager, and I was only involved when the team needed my signature to sign off on SOCSO documents.
When this LINDUNG 24 Jam issue flooded the internet, many questions were raised.
So, I finally took the time to study SOCSO, especially LINDUNG 24 Jam.
I compiled questions from all over the place, including some I was curious about myself, and created this supplementary FAQ.
I hope it will help HR practitioners attend to their employees’ queries better, and help employees have the additional information they need to decide if they want to permanently opt into LINDUNG 24 Jam or explore additional protection with their insurance agents.
xoxoxo, AuntyHR
