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Throughout my career, there have been many occasions where I’ve been required to work on a non-working day. And as part of management, I’ve also had to ask my team members to do the same. Nobody particularly enjoys it, but sometimes business exigencies arise. So here are some of the best practices that have worked … Read more

Had a great morning with Team AIA at Menara AIA Sentral. One of the best parts of my job is getting to meet people from all over the country. Next stops: Penang and Johor! ❤️

I’ve been part of the career transition industry for a good 15 years. For more than a decade, I’ve been helping people go through their career changes. I’ve encouraged people to start over, trust their transferable skills and to embrace new beginnings. Then in 2023, it was finally my turn. After spending more than 20 … Read more

Saya kembali ke sesi terapi baru-baru ini. Sebab saya perasan tahap ketidaksabaran saya semakin teruk dan sebelum ada apa-apa insiden berlaku, saya nak cuba memperbaikinya terlebih dahulu. Macam pepatah, sediakan payung sebelum hujan. Servis kereta sebelum rosak. Buat medical check-up sebelum jatuh sakit. Jadi sebelum saya betul-betul naik hantu, saya dapatkan bantuan untuk jaga kesihatan … Read more

“Do we have eggs?”“What egg?”“Eggs, eggs. Telur.”“Why?”“I want to bake today.”“They are in the fridge.”“Okay, got eggs.” And that’s how I feel nowadays. We cannot just ask a question anymore without explaining why we ask the question. “I want to bake today. Do we have eggs?”“Yes, we do. They are in the fridge.” dugaan

“I will fight for you till the end.”“No, you won’t.”“How could you say that to me! Everything I did in the past, I did it for you!”“Not true, you only did what was convenient and easy for you.”“But I still did it.”“And that counts, I’m grateful too. But that’s not the same as fighting for … Read more

Many leaders I know are over-thinkers, including myself. We worry about things and lose sleep over difficult conversations. Like… how do I give feedback without hurting feelings? But leadership is never a popularity contest. And we know the longer we avoid difficult conversations, the bigger the problem becomes. Yet, many of use still avoid them. … Read more

“Aunty, I’m feeling lost in my career. Any advice?” That’s a good question. One thing I’ve learned being part of the workforce for more than 20 years is that the skill that got me here today may not be the same skills that can take me forward. Which is most probably why many of us … Read more

Teams expect problems. What they struggle with is a leader who becomes part of the problem.

It was 10 July 2006, 2:00am on a Monday moring in Malaysia. Italy and France were about to kick off in Berlin for the FIFA World Cup Final. We had quite a number of football fans in the company. In fact, even the non-football fans (like me) got swept up in the World Cup fever. … Read more