Tutu Ku

The God of Fortune came knocking and gave me a fortune cookie. It read, “Judge not according to the appearance 😉” Like, seriously. I felt like the fortune cookie is scolding me. I mean, I am in the business of judging people for the past odd 20 years after all so it’s like an occupation … Read more

Aaahhh… 14th of February again. The day romance is in the air and people around the world celebrate love. Especially hot young couples. This Valentine’s Day I want to give a special love shout out to my father. The one man who has loved me so much his entire life from the day I breathed … Read more

It was Nov 2016. We planned a surprise birthday prank for Michele. Amanda and Joanne pretended to fight in a group chat. Knowing Michele, who cares so much about people around her, as expected she stepped in to be the peacemaker. She called Amanda and called Joanne separately to ask what’s wrong and persuaded both … Read more

This is Michele. Yes, her name is Michele not Michelle. One of the most independent woman I had the privilege working with. She is confident and excel in customer experience excellence. I remember during some of my most difficult days, she was always there to comfort me. She has taught me to always care a … Read more

Somebody told me last night, “IT candidates are quite cold.” I found that statement so funny because I can understand why he said it. But I wouldn’t say it’s limited to IT candidates only, some people are just like that. They don’t mean harm, but doesn’t know how to exude warmth. I remember my first … Read more

There are 5 core values in my company: Authentic, Customer-Focused, Professionalism, Teamwork & Innovative. The one I value the most is Authentic. Because it’s so important that we be true to ourselves. So important we stand by our values and beliefs. It is also the foundation of trust and respect. But it’s not easy, I … Read more

Today I questioned, I am not sure is it me who is not delivering my instructions clearly or the other person is not clever enough to understand my instructions. Because when I asked, “Do you understand”, the person will reply “Yes” confidently. But when the work is being submitted, it’s not what I expected it … Read more

Dhiren & May are some of the best bosses I’ve had the privilege to work with. This is one of my favourite stories as told by May when they were working together. May had a staff who tendered resignation and asked for an early release. Let’s call him Patrick. May then went to her boss, … Read more

Today is the 7th day of the lunar new year ie. renri which is why the Chinese are sending birthday wishes to one another to celebrate the creation of humans. Today is also the first day of work for most people after CNY holidays where most of us came back from cuti-cuti Malaysia everywhere. I … Read more

It’s an entertaining reality singing competition show, but I also realised when I pay a little more attention to the show, there is so many things I can learn about coaching. But what I love the best is how important it is for the coaches to pay attention to the details. Especially during the Blind … Read more