#Communication&Empathy

Doctor called to say come & say your goodbyes. Reached the hospital gate, the guard said didn’t receive such instructions, hence cannot go into the ward, in an unfriendly tone nonetheless. Guard walkie-talkied nurse. Nurse said not sure, need to check first. Waited for a good while, then nurse walkie-talkied back. It was so loud … Read more

#Persevere

Few days back I was asked about my opinion about this tutup kilang issue. I said, people’s livelihood depends on jobs too. If you close kilangs, many will lose jobs ie income (already now ends hardly meet). Then how? Though unprecedented, after 18 months, we have learnt so much about the disease too. We know … Read more

#UpYourService

I called the bank. I said, “My sister passed away (but not my sister k) and I want to find out the process & documents the bank requires so we can sort out her affairs with the bank.” Then we continued the conversation on what is needed and what to do. But when the bank’s … Read more

#EmpathyFatigue

Every 6 months, we will send out a survey to the floor to gather feedback on our services. Normally when I receive the survey results, I am excited. Excited to know what people think of us & analyze the constructive feedbacks to find new ideas & opportunities to improve. Today, I received the survey results … Read more

#ReachingOut

Last night I was reading a tweet that was expressing the frustration of the people who were not able to cross state and see their parents for more than 15 months now. The loneliness is really taking toll on people’s mental wellness. Especially for the single folks who stay alone. I remember during our 2nd … Read more

OCD

Today I was talking to someone about OCD. Not the OCD like making sure we hide the gridlines in Excel sheets, or ensuring the colors in our powerpoint presentation matches. I’m talking about the chronic Obsessive-Compulsive Disorder disorder that causes great distress in a person. Like repeatedly checking locks, excessive rituals of washing hands, arranging … Read more

#StayCalm

It is stressful times. A lot of people are on the edge. It’s not surprising for people to lose their cool. But we try our best to be understanding. Stay calm & don’t say/do things we regret later (for some slash so deep & hurt so much, we really can’t take them back). For the … Read more

#VicariousIntrospection

What a mouthful. In other words, it’s #Empathy. The ability to understand another person’s experiences, feelings & perspectives. Or in more layman terms, putting ourselves in the other person’s shoes. Over the years, I’ve learnt that being empathic is critical in being an effective leader. More so during this pandemic. For a moment, we just … Read more

Old but Firm, Firm but Old

Yes, the law is firm. But it’s also old. Employment Act 1955 & Industrial Relations Act 1967, like how the titles suggest themselves, are old. So when we apply the rules and regulations defined in these Acts, it also requires us to exercise a lot of common sense. The existence objective of the Acts are … Read more

#LifeLongLearning

Learning is a privileged necessary. It’s our choice to whether to make it a priority. And trust me, from someone who has survived corporate for the past 17 years, especially in the workforce solutions industry, the smarter choice is to make learning a priority. Bimbo

AuntyHR™

Also known as Professional Bimbo

Footer-01

Ku Sim Ling, fondly known as AuntyHR™ on social media, is a seasoned HR expert with 20 years of experience in the workforce solutions industry. With half a million followers across LinkedIn, Instagram and TikTok, she's influencing the HR landscape from Malaysia.

CCN-Logo-03

Cursors Choice Network (M) Sdn Bhd
Registration: 202501053986 (1655392­V)

© AuntyHR™ 2026  ♡ Privacy Policy
All rights reserved. Site handcrafted by Eric Siew.