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#TheRightQuestions
There is this game that I like to play called “Who am I?” A name of a famous person will be written on a piece of paper & taped to … Read more
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#ComeClean
There was once an employee asked me, “If I put you as a referee, can you not share with them about my disciplinary records?” “You mean you want me to … Read more
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#PlayingReferee
I remember the first time I had given someone a reference check. It was for an ex-staff who left me not too long ago. I was actually quite nervous during … Read more
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#ReferenceChecks
A lot of people do tell me that reference check is biased, so why bother. Because: The referee is referred by the candidate. Of course they will choose someone who … Read more
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#GreatEmployeeExperience
The other day I conducted a candidate’s reference check. The candidate applied for a leadership role so I called up one of his previous subordinates. In the interaction with the … Read more
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#GreatCustomerExperience
Yesterday I conducted a candidate’s reference check. The candidate applied for a sales-oriented role so I called up one of his customers. In the conversation with the referee, she was … Read more
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#Compassion
Yesterday a friend asked me, “If the employee is under quarantine, it should be under medical leave instead of no pay leave, right?” Yes. She then continued saying, “My HR … Read more
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#WalktheTalk
The other day, I received a complaint about my staff on her unhelpfulness and her impoliteness. I had a session with my said staff to give her the feedback and … Read more
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#LettingAngerGo
I was having a chat conversation with an ex-colleague yesterday. We spoke about our feelings with people who we had cross-fired with at the workplace that eventually lead to bitter … Read more